Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last updated: June 20, 2025
Welcome to grlcrafts! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services.
By using our website and services, you consent to the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name, email address, and phone number
- Billing and shipping addresses
- Payment information (processed securely through payment processors)
- Account credentials and preferences
- Communication preferences and marketing consent
- Special delivery instructions and recipient information
Automatically Collected Information
When you visit our website, we automatically collect certain information:
- IP address and device information
- Browser type and version
- Pages visited and time spent on our site
- Referring website and search terms
- Cookie and tracking technology data
We use the information we collect for various purposes, including:
- Processing and fulfilling your orders
- Communicating with you about your purchases and deliveries
- Providing customer support and responding to inquiries
- Personalizing your shopping experience
- Sending promotional materials (with your consent)
- Improving our website and services
- Detecting and preventing fraud
- Complying with legal obligations
- Managing your account and preferences
- Analyzing usage patterns and site performance
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers
We work with trusted third-party service providers for payment processing, delivery services, email marketing, and website analytics.
Legal Requirements
We may disclose information when required by law, court order, or to protect our rights, property, or safety of our users.
Business Transfers
In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL encryption for data transmission
- Secure payment processing through trusted providers
- Regular security assessments and updates
- Access controls and staff training
- Data backup and recovery procedures
Please note: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
We use cookies and similar tracking technologies to enhance your browsing experience. Types of cookies we use include:
You can control cookie preferences through your browser settings, though disabling certain cookies may affect website functionality.
Depending on your location, you may have certain rights regarding your personal information:
You have full control over your account and can delete it at any time. When you delete your account, we will remove your personal information from our systems.
How to Delete Your Account
- Log in to your grlcrafts account
- Navigate to your Profile page
- Go to Account Settings
- Click on "Delete Account"
- Confirm your decision
What Happens When You Delete Your Account
- Your personal information will be permanently removed
- Your order history will be anonymized
- Saved designs and favorites will be deleted
- Marketing communications will stop immediately
Important: Account deletion is permanent and cannot be undone. Make sure to download any information you want to keep before deleting your account.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you by email (if you have provided an email address) or by posting a notice on our website.
Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.